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PDP

Effective date: August 23, 2024

Note: The Terms, Policy, or Agreement are available in Indonesian and English. In case of any discrepancies between the translations, the Indonesian version shall prevail.

At DiLan, we are fully committed to complying with the Personal Data Protection Act (PDP) and other related privacy regulations concerning our Customers' and Users' Data. As a responsible technology company, we take our duty to protect your Personal Data seriously.

A. What is Personal Data Protection (PDP)?​

Law No. 27 of 2022 concerning Personal Data Protection (PDP) is a comprehensive data protection law that regulates the use of Personal Data of Indonesian residents. This law grants individuals rights to control their data and requires organizations that process Personal Data to meet certain obligations, including data security, transparency, and respect for Personal Data rights.

Key Points of the PDP Law:

  1. Right of Access. Grants individuals the right to access their Personal Data being processed by organizations.
  2. Right to Rectification. Individuals have the right to request corrections to their Personal Data if inaccuracies are found.
  3. Right to Erasure. Grants individuals the right to request the deletion of their Personal Data under certain conditions.
  4. Security Obligation. Organizations must take appropriate technical and organizational measures to protect Personal Data from security breaches.
  5. Transparency Obligation. Organizations are required to provide clear and transparent information regarding the processing of Personal Data.

B. Data Processing Addendum​

The terms of our Data Processing Addendum ("DPA") available are incorporated by reference and shall apply as long as DiLan processes Personal Data (as defined in the DPA) subject to the PDP on behalf of Customers and Users. Our DPA sets the requirements and procedures to ensure that your Personal Data is processed securely and in compliance with applicable laws.

C. Data Transfers​

In compliance with Indonesian regulations, we ensure that any transfer of Personal Data is conducted with appropriate safeguards. Our technical and organizational security measures are designed to protect your data from unauthorized access and data breaches. For more information, please visit our Trust Center.

D. Subprocessors​

We work with carefully selected Subprocessors to ensure they adhere to industry-best security practices. Each Subprocessor we use has undergone a stringent vetting process to ensure compliance with high security and privacy standards. For more information, please visit our List of Subprocessors.

E. Our Commitment​

  1. Data Protection. We implement industry-standard security measures to protect your Personal Data from breaches and cyber-attacks.
  2. Transparency. We are committed to being transparent about how we collect, use, and share your Personal Data.
  3. User Control. You have the right to control your personal information. We provide tools and settings to help you manage your Personal Data.

F. Page Updates​

This page is for informational purposes only. DiLan may update or change this page at any time in accordance with regulatory changes or enhancements to our internal policies.

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Contact for Questions​

If you have questions or concerns about our Terms, Policies, or Agreements, please contact us through Terms & Privacy Form.