Abusive Behavior Policy
Effective date: August 4, 2024
Note: The Terms, Policy, or Agreement are available in Indonesian and English. In case of any discrepancies between the translations, the Indonesian version shall prevail.
At DiLan, our support team is dedicated to helping you develop software tailored to your specific needs. We aim to understand your issues, consider your goals, and collaborate to address your concerns. We recognize that DiLan often becomes a crucial component in your business operations and daily life, so ensuring the availability of your data is our top priority.
However, inappropriate language and behavior can hinder our support team's ability to provide effective solutions. This includes demeaning language, personal attacks, threats of violence, and spam.
While we're committed to supporting you, we must also protect our business and ensure the safety of our employees. If individuals or groups threaten or behave inappropriately towards our team, DiLan may take protective measures, including:
- Restricting access to DiLan support services;
- Revoking DiLan membership; and
- Reporting incidents to authorities.
Contact for Questions
If you have questions or concerns about our Terms, Policies, or Agreements, please contact us through Terms & Privacy Form.